A lesson in values from Airbnb Recent political turmoil in the UK, US and around the world has once again highlighted for me the importance of values. Values define us as individuals and as businesses, and it’s in this business context that I want to focus for this article. A …
Lessons in leadership The best examples of leadership often come from the military, where decision making happens in a context of life and death pressure. In business, it’s rarely that serious, but the lessons of what good leadership looks like can be applied directly. I recently read a fantastic book …
Mind the Dip Over the summer I read a short book by Seth Godin, called The Dip. Man, what a life changer. Here’s the central idea: In whatever endeavour you find yourself (business, sport, art, or any new skill), there comes a time where you go through a difficult patch: …
The hardest role to play Christian Bale won an Oscar and a Golden Globe for his role in the The Fighter, playing Dicky Eklund, the over-the-top addict and brother of aspiring boxer Micky Ward. In Bale’s acceptance speech at the Golden Globes he acknowledged the work of lead actor Mark …
Information is power If you’ve been working on the first five areas to get you moving forward: culture and values, people, process, business management, and client profile, then there’s just one last area to focus on. Your financials. Most firms can produce loads of so called management information (MI), but …