Easy does it Ever tried to do some business with a company only to find they make the process unnecessarily difficult? I’m sure you’ve had that experience as both a business owner and in a personal consumer capacity. I was on a website recently trying to purchase something. There was …
Golden goals All the business books that I love recommend working in 90-day cycles. It’s enough time to set a reasonably meaty objective and to achieve it, whilst still doing business as usual at the same time. The recommendation is that you set between three and seven goals each quarter …
Lessons from life I arrived at a nice hotel in Edinburgh on a cold evening in December many years ago. I walked inside to find it five people deep and four people wide at the check-in desk. I joined the queue and waited patiently. The desk was well staffed, but …
Is everything under control? When you sit and think of all the things you could or should spend your time on, I’ll bet ‘good governance’ isn’t at the top of the list. I know it’s not because you’re anti-good governance, it’s just not a subject that appears on most small …
Taking control Everybody knows it makes sense to control costs. It’s a fundamental of any good business. You don’t need to be told. If you run a pub or a restaurant, hiring lower-cost labour is going to save you significant amounts of money over a year. You could also keep …