Francis Klonowski needed a knee replacement operation. He wasn’t excited about it for obvious reasons, but luckily for us he really paid attention to the process he was taken through by his medical team (and yes, it was a team, not an individual, just like in our profession). There are …
Last week I promised I would cover “How much should I charge?” in detail. In this week’s blog I keep that promise. Here we go! In last week’s newsletter I showed you how to keep things simple by charging in three places. Let’s take a look at the first place you will charge: …
Moving on from last week’s tricky issue of pricing your services, this week I look at the value for clients and share a simple formula for charging. Last week I looked at how clients think about you, your services and your value. I also covered the importance of diagnosing their …
Welcome back from the Christmas and New Year break. I hope you are feeling refreshed and ready to go! Our first series for 2014 is on the tricky issue of pricing your services. Almost every business I know struggles with this to some extent. It seems the more intangible the …
Welcome to the last in the series covering The Review Meeting. We’ve discussed the importance of keeping your clients in lifetime relationships, high value versus low value businesses, the cake (and the icing), the importance of delivering lifestyle outcomes and saying your fee loud and proud. However, there is one last challenge to address. How to supercharge …