Communication Archives - Page 2 of 3 - FP Advance

Displaying 14 Posts categorized under Communication

How to Get the Most Out of Conference Season

Live and learn I always think of this time of year as Conference season. There’s the CISI conference next week, and the PFS conference in November (both of which I’m attending, so come and say ‘hello’ if you see me). The common thread with all of these conferences is learning. …

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Made in Japan: How the Japanese do great service

You’ve been ‘omotenashi’d I read a great blog from Seth Godin recently on service. It was about the Japanese word ‘omotenashi’. (I’ve linked to the full version at the end so you can check it out yourself) Here’s what the Japantoday.com website had to say: ‘Omotenashi’ is hard to define, …

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Best Business Wisdom from the Web: May 2017

5 Must Reads from May With a general election around the corner and the future uncertain, here are some great business articles to help you stay on course no matter what happens. Here are some of the most read and shared links from the FP Advance social media channels this May. …

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5 Ways to Make Your Clients Happy (and why this matters)

Can you do better? Do you ever think to yourself, “I can do better than this”? Are you ready to take things up a level? If you are, then here are some issues to consider that are important for all advisers and business owners. Let’s start with a question; what’s …

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Success and Strong Values: A lesson from Airbnb

A lesson in values from Airbnb Recent political turmoil in the UK, US and around the world has once again highlighted for me the importance of values. Values define us as individuals and as businesses, and it’s in this business context that I want to focus for this article. A …

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